Stevelemus.com
TERMS & CONDITIONS

01Agreement to Terms

By accessing or using https://stevelemus.com/ (the "Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms in their entirety, you are directed to discontinue use of this Website immediately. These Terms apply to all visitors, users, clients, and other persons who access or use the Website.

These Terms constitute a legally binding agreement between you ("Client") and Conceptos Design LLC ("Company"), a Nevada limited liability company with its principal place of business at 1515 Plumas St, Reno, NV 89509. All services, products, and engagements offered through this Website are provided exclusively by Conceptos Design LLC. Payments for such services are processed and administered by Steve Lemus LLC, a Nevada limited liability company, acting solely as the authorized administrative paying agent on behalf of Conceptos Design LLC. Steve Lemus LLC assumes no service obligations, deliverable responsibilities, or liability of any kind for the performance or non-performance of any services or products offered under these Terms. All rights, obligations, and liabilities with respect to service delivery are and shall remain exclusively with Conceptos Design LLC.

By accessing this Website or purchasing any service or product offered herein, Client acknowledges that Client has read, understands, and agrees to be bound by these Terms. Client is advised in writing to consult with independent legal counsel prior to entering into any service agreement with the Company.

02Services Offered

Through this Website, Conceptos Design LLC offers the following categories of services and products:

• Fractional Chief Marketing Officer (CMO) Services: ongoing strategic marketing leadership, advisory, and management services provided on a retained basis
• Digital Courses and Information Products: downloadable or online educational content, including course materials, guides, and related resources
• Consulting and Strategy Sessions: scheduled advisory consultations focused on marketing strategy, business development, and related disciplines
• Artificial Intelligence Tools and Software, including the Apex platform: AI-powered marketing systems, automation tools, and related proprietary software products

The specific scope, deliverables, timelines, and additional terms applicable to any particular service engagement shall be set forth in a separate written service agreement or order confirmation executed by the parties. These Terms apply in addition to and are incorporated into any such agreement. In the event of a direct conflict between these Terms and the terms of a separate written service agreement, the service agreement shall control solely with respect to the conflicting provision.

Nothing contained in this Website or these Terms shall be construed as the provision of legal, investment, tax, or financial advice. Conceptos Design LLC does not advocate or endorse the purchase or sale of any security or investment vehicle. Client is solely responsible for seeking advice from qualified legal, financial, and tax advisors with respect to any investment, business, or financial decision.

03Payments and Billing

3.1 Payment Processing and Administrative Agent

All payments made through this Website are processed and administered by Steve Lemus LLC, a Nevada limited liability company, acting as the authorized administrative paying agent for and on behalf of Conceptos Design LLC. By providing payment information through this Website, Client authorizes Steve Lemus LLC, acting in its capacity as administrative paying agent for Conceptos Design LLC, to initiate charges to Client's designated payment method for all fees associated with Client's selected services or products. All payment obligations are owed to and enforceable by Conceptos Design LLC as the contracting and service-providing entity. Client represents and warrants that Client is duly authorized to use the payment method provided.

3.2 Pricing and Currency

All fees and prices displayed on this Website are denominated in United States dollars. The Company reserves the right to modify its pricing at any time in its sole discretion. Pricing modifications shall not apply retroactively to confirmed service engagements already in effect, unless expressly provided otherwise in a separate written service agreement between the parties.

3.3 Retainer and Subscription Engagements

Services offered on a retainer or subscription basis shall be billed on a recurring cycle as specified at the time of Client's purchase or enrollment. By initiating a retainer or subscription engagement, Client authorizes recurring charges to Client's designated payment method for each billing cycle until the engagement is terminated in accordance with these Terms. To discontinue recurring billing, Client must provide written notice of cancellation to Conceptos Design LLC at s@stevelemus.com no later than thirty (30) days prior to the commencement of the next billing cycle.

3.4 Refund Policy

Except as provided in Section 4.1 with respect to Client's three-day right of rescission, all sales are final. No refunds shall be issued following the expiration of the rescission period once any of the following has occurred: (a) work on Client's engagement has commenced; (b) Client has been granted access to digital content, course materials, or proprietary tools; or (c) a consulting or strategy session has been delivered to Client. Digital products and content, once accessed, cannot be returned or reversed. Refund requests submitted outside the rescission window will be considered solely at the Company's discretion, on a case-by-case basis, and Client shall have no contractual right to a refund following the expiration of the rescission period.

04Cancellation and Termination

4.1 Three-Day Right of Rescission

Client may rescind and cancel any service agreement or purchase by providing written notice to Conceptos Design LLC within three (3) calendar days following the date of execution of the applicable agreement or the date of payment, whichever is earlier (the "Rescission Period"). To exercise this right, Client must deliver written notice of rescission by email to s@stevelemus.com during normal business hours, defined as 9:00 a.m. to 5:00 p.m. Pacific Standard Time, Monday through Friday, excluding federally recognized holidays. A notice of rescission is effective only upon actual receipt by the Company within the Rescission Period. Any refunds to which Client is entitled under a valid and timely rescission shall be issued in United States dollars within thirty (30) days of the Company's receipt of the cancellation notice. Notwithstanding the foregoing, in any instance of rescission, the Company shall be entitled to retain reasonable compensation for the fair value of any services rendered or digital products delivered to Client prior to receipt of the rescission notice.

4.2 Cancellation Following Expiration of Rescission Period

Following the expiration of the three-day Rescission Period, Client's cancellation or termination requests shall be evaluated and resolved solely at the discretion of Conceptos Design LLC. The Company makes no commitment, representation, or warranty with respect to the issuance of refunds for cancellations made after the Rescission Period has expired. All cancellation requests must be submitted in writing and delivered by email to s@stevelemus.com.

4.3 Company's Right to Terminate or Modify

The Company reserves the right, in its sole discretion, to modify, suspend, or discontinue any service, product, or feature offered through this Website at any time, with or without prior notice. The Company further reserves the right to terminate Client's access to the Website or any service engagement immediately upon written notice in the event of Client's material breach of any provision of these Terms. Upon termination for cause, Client shall not be entitled to a refund of any fees paid.

All provisions of these Terms that by their nature are intended to survive termination shall so survive, including without limitation the provisions governing intellectual property, confidentiality, non-solicitation, disclaimers, limitation of liability, indemnification, and dispute resolution.

05Intellectual Property

5.1 Ownership of Company Materials

All content published or made available on this Website, including without limitation text, graphics, logos, trade names, service marks, frameworks, methodologies, systems, templates, automations, course materials, software, and the Apex platform, constitutes the exclusive proprietary property of Conceptos Design LLC or its licensors and is protected by applicable United States and international intellectual property laws, including copyright, trademark, and trade secret law. No right, title, or interest in or to any such materials is transferred to Client by virtue of Client's purchase of services, access to the Website, or any other interaction with the Company.

5.2 Work Product and License

All deliverables, materials, and work product created by Conceptos Design LLC in connection with a client engagement shall remain the sole and exclusive intellectual property of Conceptos Design LLC until receipt of full payment for the applicable engagement. Upon the Company's receipt of full and final payment, the Company hereby grants to Client a limited, non-exclusive, non-transferable, non-sublicensable license to use the deliverables solely for Client's own internal business purposes. The Company expressly reserves the right to use anonymized, generalized, or aggregated versions of work product for its own portfolio, training, marketing, and demonstration purposes, without disclosure of Client's identity or confidential information.

5.3 Restrictions on Use

Client shall not, without the prior express written consent of Conceptos Design LLC, reproduce, copy, distribute, resell, sublicense, publicly display, modify, adapt, create derivative works from, reverse-engineer, disassemble, or otherwise exploit any proprietary frameworks, tools, systems, course content, software, or other materials of the Company, including without limitation the Apex platform. Any unauthorized use of the Company's intellectual property constitutes infringement and shall entitle the Company to seek all remedies available at law and in equity, including injunctive relief without the requirement to post bond or other security.

06Acceptable Use

Client agrees not to use this Website or any service or product purchased hereunder for any purpose that is unlawful or prohibited by these Terms. Without limiting the foregoing, Client specifically agrees not to:

• Violate any applicable local, state, federal, or international law, statute, ordinance, or regulation
• Transmit, upload, or otherwise make available any content that is harmful, fraudulent, defamatory, obscene, threatening, or otherwise unlawful
• Infringe upon or misappropriate the intellectual property rights, privacy rights, or other proprietary rights of any third party
• Interfere with, disrupt, or attempt to gain unauthorized access to the Website, its servers, or any network connected thereto
• Use automated means, including bots, scrapers, or similar tools, to access or collect data from the Website without the Company's express written consent
• Resell, sublicense, transfer, or redistribute any purchased service or product without prior written authorization from the Company
• Use any content, system, or material obtained through the Website in violation of applicable copyright, trademark, or other intellectual property law

07Confidentiality

In connection with any service engagement, each party (the "Receiving Party") may receive or have access to non-public, proprietary, or confidential information belonging to the other party (the "Disclosing Party"). Each Receiving Party agrees to: (a) hold all Confidential Information of the Disclosing Party in strict confidence; (b) use the Confidential Information solely for the purpose of performing its obligations or exercising its rights under the applicable service engagement; and (c) not disclose any Confidential Information to any third party without the prior written consent of the Disclosing Party, except as required by applicable law or court order. "Confidential Information" includes, without limitation, business strategies, financial information, client data, proprietary systems and methodologies, pricing structures, personnel information, and any other information designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. This confidentiality obligation shall survive the termination or expiration of any service engagement.

08Non-Solicitation

During the term of any active service engagement with the Company and for a period of two (2) years following the termination or expiration thereof, Client agrees not to, directly or indirectly: (a) solicit, recruit, hire, or engage, or attempt to solicit, recruit, hire, or engage, any employee, independent contractor, consultant, coach, or associate of Conceptos Design LLC or Steve Lemus LLC; or (b) encourage, induce, or otherwise cause any such individual to terminate or reduce their professional relationship with either entity. Any breach of this provision shall entitle the Company to seek injunctive relief and all other remedies available at law and in equity, it being acknowledged that monetary damages alone would be an insufficient remedy for such breach.

09Relationship of the Parties

Nothing contained in these Terms shall be construed or deemed to create a partnership, joint venture, agency, employment, or fiduciary relationship of any kind between Conceptos Design LLC, Steve Lemus LLC, and Client. The parties are independent contracting entities. Steve Lemus LLC's role is expressly and exclusively limited to that of an administrative paying agent acting on behalf of Conceptos Design LLC with respect to the processing and remittance of payments. The role of Steve Lemus LLC as administrative paying agent shall not be construed as creating any direct service relationship, independent obligation, or liability of any nature between Steve Lemus LLC and Client, beyond the administrative processing of payments on behalf of Conceptos Design LLC.

10Disclaimers of Warranty

Any testimonials, case studies, earnings representations, or projections of marketing results referenced on this Website reflect individual experiences and are provided solely for illustrative purposes. They do not constitute a guarantee, warranty, or prediction of results for any particular client or engagement. Individual results will vary materially based on factors outside the Company's control, including without limitation the client's own execution, market conditions, industry dynamics, and competitive environment. Nothing on this Website shall be construed as a guarantee of any specific business or financial outcome.

11Limitation of Liability

The aggregate liability of Conceptos Design LLC to Client for all claims arising from or relating to these Terms or any service engagement, whether based in contract, tort, or otherwise, shall not exceed the total amount of fees paid by Client to the Company during the twelve (12) month period immediately preceding the event giving rise to the claim. Steve Lemus LLC's liability, solely in its capacity as administrative paying agent, shall in no event exceed the total amount of payments processed by Steve Lemus LLC on behalf of Conceptos Design LLC with respect to the specific engagement in dispute.

12Indemnification

Client shall indemnify, defend, and hold harmless Conceptos Design LLC, Steve Lemus LLC, and each of their respective members, managers, officers, employees, independent contractors, agents, successors, and assigns from and against any and all claims, demands, actions, liabilities, losses, damages, penalties, fines, costs, and expenses, including reasonable attorneys' fees and costs of investigation, arising out of or relating to: (a) Client's access to or use of the Website; (b) Client's breach of any representation, warranty, obligation, or provision of these Terms; (c) Client's infringement or misappropriation of any third-party intellectual property, privacy, or proprietary rights; or (d) Client's use of any service or product in violation of applicable law or regulation. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Client, in which case Client agrees to cooperate fully with the Company in asserting any available defenses.

13Third-Party Links and Services

This Website may contain hyperlinks to third-party websites or may integrate third-party services, including Stripe, Inc. for payment processing. Such third-party websites and services are independently owned and operated and are governed by their own terms of service, privacy policies, and other applicable agreements. Conceptos Design LLC has no control over, and assumes no responsibility or liability for, the content, accuracy, availability, privacy practices, or conduct of any third-party website or service. The inclusion of any hyperlink on this Website does not constitute or imply endorsement of the linked website or service by the Company. Nothing in these Terms is intended to, nor shall it, confer any benefit, right, or remedy upon any person or entity other than the parties hereto and their respective permitted successors and assigns.

14Assignment

Client may not assign, transfer, delegate, or otherwise dispose of any of Client's rights or obligations under these Terms or any service agreement, whether voluntarily, by operation of law, or otherwise, without the prior express written consent of Conceptos Design LLC. Any purported assignment in violation of this provision shall be null, void, and of no force or effect. The Company reserves the right to assign or transfer its rights and obligations under these Terms, in whole or in part, to any affiliate or related entity, including Steve Lemus LLC, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, upon notice to affected clients. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

15Dispute Resolution and Binding Arbitration

Any controversy, dispute, or claim arising out of or relating to these Terms, any service agreement, or the breach, termination, enforcement, interpretation, or validity thereof (a "Dispute"), that cannot be resolved by the parties through good-faith written correspondence and mutual consultation within thirty (30) days of notice of the Dispute, shall be finally and exclusively resolved by binding arbitration. Such arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA") then in effect, and shall be held in Carson City, Nevada. The arbitration shall be conducted on a confidential basis before a single arbitrator. If the parties are unable to agree upon the selection of a single arbitrator within twenty (20) days of the demand for arbitration, the AAA shall appoint the arbitrator in accordance with its rules. The arbitrator shall have authority to award any remedy or relief that a court of competent jurisdiction could order or grant. The award rendered shall be final and binding upon the parties and may be entered as a judgment in any court of competent jurisdiction.

The prevailing party in any arbitration proceeding shall be entitled to an award of its reasonable attorneys' fees, expert fees, and costs. Notwithstanding the foregoing, any Dispute involving the actual or threatened infringement, misappropriation, or violation of the Company's intellectual property rights or confidential information shall not be subject to mandatory arbitration, and the Company shall have the right, without waiving any other remedy, to seek immediate injunctive or other equitable relief in any court of competent jurisdiction, without the requirement to post bond or other security.

16Governing Law and Venue

These Terms and all matters arising out of or relating hereto shall be governed by, and construed in accordance with, the laws of the State of Nevada, without giving effect to any choice-of-law or conflict-of-law provisions thereof. To the extent that any Dispute is not subject to arbitration pursuant to Section 15, the parties irrevocably consent to the exclusive jurisdiction and venue of the state courts of Washoe County, Nevada, and the United States District Court for the District of Nevada. Each party waives any objection it may now or hereafter have to the laying of venue in such courts and any claim that any proceeding brought in such courts has been brought in an inconvenient forum.

17Attorneys' Fees

In any action, arbitration, or other legal proceeding brought by either party to enforce or interpret these Terms or to recover damages or other relief on account of any breach hereof, the prevailing party shall be entitled to recover, in addition to any other relief awarded, its reasonable attorneys' fees, expert witness fees, and all other costs and expenses of investigation and litigation incurred in connection with such proceeding.

18Notices and Modifications

The Company reserves the right to amend, supplement, or otherwise modify these Terms at any time in its sole discretion. All such modifications shall be effective upon posting to this Website with an updated "Last Updated" date. It is Client's responsibility to review these Terms periodically for changes. Client's continued access to or use of the Website following the posting of any modification constitutes Client's binding acceptance of the modified Terms. All notices required or permitted under these Terms shall be in writing and shall be deemed effectively delivered when sent by confirmed email to the applicable party at the address provided herein or to any updated address specified by a party in writing.

19Severability and Miscellaneous Provisions

If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms, and the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

The failure of either party to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any breach of any provision of these Terms shall be construed as a continuing waiver of other breaches of the same or any other provision. All rights and remedies of the parties under these Terms are cumulative and are in addition to any other rights and remedies available at law or in equity.

These Terms may be accepted by electronic means, including by click-through acceptance, online form submission, or digital signature. Electronic acceptance shall be deemed to constitute a valid, binding, and enforceable agreement to these Terms to the same extent as a handwritten signature, in accordance with applicable electronic signature laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Nevada Uniform Electronic Transactions Act. Section headings are included for convenience of reference only and shall not affect the interpretation or construction of any provision hereof.

20Entire Agreement

These Terms, together with the Company's Privacy Policy and any written service agreement executed by the parties, constitute the entire agreement between Client and Conceptos Design LLC with respect to the subject matter hereof, and supersede all prior and contemporaneous agreements, representations, warranties, negotiations, and understandings of the parties, whether oral or written, relating to such subject matter. No modification, amendment, or waiver of any provision of these Terms shall be effective unless made in writing and duly executed by authorized representatives of both parties. Steve Lemus LLC, in its capacity as administrative paying agent for Conceptos Design LLC, is not a party to any service agreement between Client and Conceptos Design LLC, and no modification of any such agreement shall be binding upon Steve Lemus LLC.

21Contact Information

All inquiries, notices, and correspondence regarding these Terms and Conditions should be directed to: